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Wednesday, 24 October 2007 |
Hosted means all software and hardware runs in our own data centers, and users access it using the internet, requiring only a PC, internet connection, and headset. The hosted solution eliminates the cost and complexity of building and maintaining a state-of-the-art system and allows any business on any budget to run a sophisticated call center for a fraction of the traditional cost. It can be implemented quickly, and provides tremendous flexibility in the locations and numbers of agents.
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Tuesday, 02 October 2007 |
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There are many ways to build scripts. The easiest is to say what you want to say and record the conversation. |
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Monday, 01 October 2007 |
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We all know that telemarketing is a thankless job but how do you get the good agents to stay and how do you get the average agents to be good. |
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